Terms and Conditions

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I hereby acknowledge, understand, and agree to the following:

The purpose of Holistic Health Coaching is to support overall health, vitality, and well-being of the body, mind, and energetic system through lifestyle education, nutritional guidance, non-medicinal nutritional supplements, and non-invasive energy-balancing modalities.
Cynthia Fluck, Holistic Transformation Practitioner, does not diagnose, treat, cure, or prevent disease, disorder, or medical condition.

I understand that Cynthia Fluck is not a licensed Medical Physician, Naturopathic Doctor, or Registered Dietitian. Services provided are complementary and educational in nature and are not a substitute for licensed medical care.

As part of coaching services, I may be asked to provide information regarding health history, lifestyle, habits, emotions, energy levels, diet, and preferences. This information is used to:

• assess my current health context,
   
• provide education and lifestyle guidance, and
   
• recommend supportive, non-medical strategies for general well-being.
   

All information will be held in confidence and disclosed only with my written consent or as required by law.

If the practitioner suspects the presence of a disease, disorder, or condition, I will be informed of that suspicion. I understand this does not constitute a diagnosis and I am advised to promptly consult a licensed Physician or Naturopath for evaluation.

If I request recommendations related to a known disease, disorder, or condition, I agree to fully disclose all relevant details. I acknowledge that I am responsible for consulting a licensed medical provider regarding any condition and that I will not alter or discontinue prescribed treatments without the prescribing provider’s approval.

All recommendations are based on the accuracy and completeness of information I provide. Any decisions I make regarding diet, supplements, lifestyle changes, or other recommendations are my sole responsibility.

I voluntarily assume all risks associated with participation in Holistic Coaching Services, including but not limited to injury, illness, or death. I hereby release and hold harmless Cynthia Fluck and Crescent Clearing, LLC (DBA Crescent Holistic Health) from any and all claims, demands, causes of action, damages, costs, or liabilities arising from my participation, whether caused by negligence or otherwise, to the fullest extent permitted by law.

Prepayment is required to reserve appointment times. Appointments not paid in full or according to an agreed payment plan may be cancelled. Any appointment unpaid within 48 hours of the scheduled time will be automatically cancelled.

Overdue payments will result in suspension of services. Payments more than 4 weeks overdue will result in cancellation of all remaining services, and any unused credits will be forfeited without refund.

General Policy

• A 15-minute grace period applies. After that, the appointment is considered a no-show.
   
• Clients are encouraged to contact Crescent Holistic Health if delayed due to unforeseen circumstances.
   

Energy, Maintenance, or Discovery Sessions

• Reschedule within 12 business hours: 50% session fee
   
• Cancel or no-show within 12 hours: 100% forfeiture
   
• Cancel earlier than 12 hours: full refund minus 10% service fee
   

Holistic Intake or Lab Analysis Sessions

• Required forms and labs must be submitted 72 business hours prior
   
• Reschedule within 12 hours: additional 20% fee
   
• Cancel within 72 business hours: 100% forfeiture
   
• Cancel earlier than 72 hours: refund minus 10% service fee
   

Introductory Packages

• Cancellation after sessions begin: 50% of remaining sessions owed at a-la-carte rate
   
• No sessions used and outside 72-hour intake window: refund minus 10% service fee
   
• No-show or >15 minutes late without emergency: $200 missed appointment fee
   

General (Non-Introductory) Packages

• Pro-rated refund available minus 10% service fee
   
• Late cancellations subject to applicable appointment fees
   

Subscriptions

• Minimum commitment: 3 months (2 months for family plans)
   
• Early cancellation: charged a-la-carte rate for used credits
   
• Unused credits refunded pro-rata minus 10% service fee
   

• Introductory packages: valid 6 months
   
• Individual sessions & general packages: valid 12 months
   
• Subscription credits: valid 6 months from last payment
  Expired credits are forfeited without refund.
   

• Inactive for 6+ months: complimentary consultation required
   
• Inactive for 12+ months: new Discovery/Functional Analysis required
   

• Regular session credits may be transferred upon written request
   
• Recipient must complete a Discovery/Functional Analysis prior to use
   
• Introductory package credits are non-transferable
   

Prices and availability may change at any time. Previously purchased services will be honored at the original rate until expiration.

Crescent Clearing, LLC reserves the right to refuse or terminate services at any time. Inappropriate conduct, threats, or harassment may result in immediate termination without refund.

I understand that all services are voluntary and complementary. I accept full responsibility for my health decisions and outcomes. I acknowledge that services may be declined or referred out of outside the practitioner’s scope of practice.

I have read, understood, and voluntarily agree to all terms stated above.